Return & Refund
Return & Refund Policy
At Bellentimo, we want you to love every purchase. If you’re not fully satisfied, our Return & Refund Policy is here to make things right.
Returns
1. Eligibility
- Items must be returned within 30 days of the purchase date.
- Products should be unused, unworn, and unwashed, with all original tags and packaging intact.
- Items marked as final sale are not eligible for returns or exchanges.
2. Process
- Visit our Returns Center and enter your order details to initiate a return.
- Choose whether you’d like a refund, store credit, or an exchange.
- Print the return label provided and send your package back to us.
3. Return Shipping
- For returns due to a product defect or an error on our part, we cover the return shipping costs.
- For other returns, customers are responsible for the return shipping fee, which will be deducted from the final refund amount.
Refunds
1. Refund Processing
- Once we receive and inspect your returned item, we’ll process your refund within 3-5 business days.
- Refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
2. Refund Amount
- The refund amount will include the price of the returned item, minus any applicable return shipping fees.
- Original shipping fees are non-refundable, except in cases of defective products or errors on our part.
Exchanges
1. How to Request an Exchange
- If you need a different size, color, or product, visit our Returns Center and select the exchange option. We’ll process the exchange as soon as we receive your returned item.
2. Exchange Processing
- We’ll ship your new item once the original item is received and inspected, typically within 3-5 business days. Exchanges are subject to product availability.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us at info@belleintimo.com within 7 days of receiving your order. We’ll arrange a replacement or provide a full refund, including shipping costs.
Questions?
If you have any questions about our Return & Refund Policy, please reach out to our customer support team at info@belleintimo.com. Our team is here to help ensure a smooth and simple return experience.