FAQs
How can we help?
1General Questions
1. What is Bellentimo?
Bellentimo is a lifestyle brand offering high-quality innerwear, footwear, and accessories for every member of the family. Our mission is to create essentials that blend comfort, style, and durability, helping you feel confident every day.
2. Where are Bellentimo products made?
We work with trusted suppliers worldwide to ensure the highest standards in quality and sustainability. Our design team carefully selects materials and partners that share our commitment to excellence and ethical practices.
Bellentimo is a lifestyle brand offering high-quality innerwear, footwear, and accessories for every member of the family. Our mission is to create essentials that blend comfort, style, and durability, helping you feel confident every day.
2. Where are Bellentimo products made?
We work with trusted suppliers worldwide to ensure the highest standards in quality and sustainability. Our design team carefully selects materials and partners that share our commitment to excellence and ethical practices.
2Orders and Shipping
1. How do I place an order?
Simply browse our website, select your preferred items, and add them to your cart. When you’re ready to checkout, follow the on-screen prompts to complete your order.
2. Do you offer international shipping?
Yes, Bellentimo offers worldwide shipping! During checkout, you can view available shipping options and delivery times for your country.
3. How long will it take for my order to arrive?
Shipping times vary based on your location and chosen shipping method. Standard domestic orders usually arrive within 5-7 business days, while international orders may take 7-14 business days. Expedited options are available at checkout.
Simply browse our website, select your preferred items, and add them to your cart. When you’re ready to checkout, follow the on-screen prompts to complete your order.
2. Do you offer international shipping?
Yes, Bellentimo offers worldwide shipping! During checkout, you can view available shipping options and delivery times for your country.
3. How long will it take for my order to arrive?
Shipping times vary based on your location and chosen shipping method. Standard domestic orders usually arrive within 5-7 business days, while international orders may take 7-14 business days. Expedited options are available at checkout.
3Returns and Exchanges
1. What is your return policy?
We want you to love your Bellentimo purchase! If you’re not completely satisfied, you can return any unworn and unwashed item within 30 days of purchase for a full refund or exchange. For more details, visit our Return Policy page.
2. How do I start a return or exchange?
Visit our Returns Center to initiate a return or exchange. Enter your order information, select the items you’d like to return or exchange, and follow the prompts. Once we receive your returned item, we’ll process your request within 3-5 business days.
3. Who pays for return shipping?
For returns due to a product defect or an error on our part, we cover return shipping. For other returns, customers are responsible for the return shipping costs.
We want you to love your Bellentimo purchase! If you’re not completely satisfied, you can return any unworn and unwashed item within 30 days of purchase for a full refund or exchange. For more details, visit our Return Policy page.
2. How do I start a return or exchange?
Visit our Returns Center to initiate a return or exchange. Enter your order information, select the items you’d like to return or exchange, and follow the prompts. Once we receive your returned item, we’ll process your request within 3-5 business days.
3. Who pays for return shipping?
For returns due to a product defect or an error on our part, we cover return shipping. For other returns, customers are responsible for the return shipping costs.
4Products and Sizing
1. How do I choose the right size?
Each product page includes a detailed size chart to help you find your perfect fit. If you have any questions about sizing, our customer service team is happy to assist.
2. What materials do you use for your products?
We use premium materials that prioritize comfort, durability, and sustainability. Each product’s material details are listed on its respective product page.
3. How should I care for my Bellentimo products?
For best results, follow the care instructions on each product label. Generally, we recommend washing your items in cold water and air drying to maintain quality.
Each product page includes a detailed size chart to help you find your perfect fit. If you have any questions about sizing, our customer service team is happy to assist.
2. What materials do you use for your products?
We use premium materials that prioritize comfort, durability, and sustainability. Each product’s material details are listed on its respective product page.
3. How should I care for my Bellentimo products?
For best results, follow the care instructions on each product label. Generally, we recommend washing your items in cold water and air drying to maintain quality.
5Payment and Security
1. What payment methods do you accept?
We accept major credit cards, debit cards, and secure payment options such as PayPal and Apple Pay. Your payment details are encrypted and processed securely.
2. Is shopping on Bellentimo’s website secure?
Yes, we use industry-standard security measures to protect your personal information. All transactions are encrypted to ensure your information stays safe.
We accept major credit cards, debit cards, and secure payment options such as PayPal and Apple Pay. Your payment details are encrypted and processed securely.
2. Is shopping on Bellentimo’s website secure?
Yes, we use industry-standard security measures to protect your personal information. All transactions are encrypted to ensure your information stays safe.
6Our Causes and Values
1. Does Bellentimo support any causes?
Yes, Bellentimo is committed to giving back. We support initiatives focused on sustainability, community support, and well-being. For more details, visit our About Us page.
2. How does Bellentimo prioritize sustainability?
We prioritize eco-friendly materials and ethical practices in all aspects of our business, from product design to packaging. Sustainability is one of our core values, and we’re committed to continuous improvement in this area.
Yes, Bellentimo is committed to giving back. We support initiatives focused on sustainability, community support, and well-being. For more details, visit our About Us page.
2. How does Bellentimo prioritize sustainability?
We prioritize eco-friendly materials and ethical practices in all aspects of our business, from product design to packaging. Sustainability is one of our core values, and we’re committed to continuous improvement in this area.